Garage Gator — Ensemble d'élévateur pour 6 à 8 vélos (220 lb)
Caractéristiques:
Comprend:
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Instructions:
Customer Reviews
The product itself is fairly well made, and decent quality. However no where in the instructions did it mention a fully assembled length, and in fact it’s confusing because it shows to layout the bolt pattern over 96” but it’s actually bigger than that. I even called into the customer support number they had in the instructions and the person who answered gave me a response of “I have no clue” and then didn’t even offer to find out anything further. The frustrating part was had I have known you needed more than 96” I would have installed it differently so after I had it 75% installed I realized it’s longer than 96” and I had to take out all the lag bolts and re install it.
Hi Tausha,
Thank you for bringing this to our attention. We apologize for any confusion caused by the instructions and the lack of information regarding the fully assembled length of the product. We understand how frustrating it must have been to realize this after you had already begun the installation process.
We strive to provide accurate and detailed information on our product pages, including outlining the dimensions based on different installation choices. We apologize if this was not clear or easily noticeable in the product photos.
We also apologize for the disappointing experience you had with our customer support. We will address this issue internally to ensure that our representatives are knowledgeable and provide helpful assistance to our customers.
If there is anything further we can do to assist you or if you have any additional feedback or questions, please let us know. We value your input and want to ensure your satisfaction with our product and service.
Thank you,
Install took 2 hours and worked well for me.
Installation was easy once you have the winch orientation and the beam figured out
Excellent
Foire aux questions
Les câbles du Garage Gator peuvent-ils être rallongés pour atteindre le rez-de-chaussée jusqu'au grenier ?
Le Garage Gator peut-il être installé sur un plafond incliné ?
Quelle est la limite de poids du Garage Gator ?
Vidéo d'installation Garage Gator